The fireside shop pride themselves on customer service. They offer a full no quibble gaurentee and provide the same customer service as they have been doing at their business in Newcastle. The fireside shop aim to have the biggest selection of fireside parts and accessories and most things can be made to measure, how’s about that for service! If you want more information check out our Advice centre, of if the answer to your question is not there then simply fill out the box and fill in your question – we know our fires and want to help you enjoy yours.
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Discounts on repeat orders
"Thanks for the prompt reply Having inspected the bunker, the penny has dropped, and it is our fault. The channels are not locked together properly. My apologies, in our haste to build it we have not taken the time to fully understand the instructions."
- John
- Multiple items capped at single highest rate.
- Highlands and Islands Surcharge capped at only £11.50
The fireside shop pride themselves on customer service. They offer a full no quibble gaurentee and provide the same customer service as they have been doing at their business
- Frequently asked questions
- Why should I choose the Fireside Shop?
Why should I choose the Fireside Shop?
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Unit 1 Service Engine Buildings,
Great Lime RD, Newcastle
Upon Tyne, NE12 6RU
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