At the Fireside Shop we aim to bring one of the most extensive ranges of fireside accessories available in the UK to our customers on line . Not only do we stock a staggering range of accessories such as companion sets, cast iron fires, grates, fire frets and coal bunkers, we are also able to provide a bespoke service for fire guards, fire fenders, fire trims, ash pans and grates customised to your exact requirements.
If you can’t see what you need for you fireside simply give us a ring on 01913017417 and test our extensive knowledge of solid fuel fires, our advice is free and friendly.
“If you order several items at once”
Prices shown include VAT and payment is secure using Sage Pay online payment, Pay Pal accounts can also be used through Sage Pay . However if you prefer we are more than happy to take orders over the phone Please call 01913017417
We KNOW what matters most of all is a happy customer. There is no better form of advertising than word of mouth by satisfied customers - our aim is to help you enjoy your open fire.
Remember we are open 24 hours a day 365 days a year throughout the UK.
Delivery
We endeavor to keep core stock to supply on a Next Working Day Delivery Service and we operate a lean supply chain to deliver out of stock items within 5 working days. When ordering multiple items delivery is calculated on a weight - post code matrix. If you order multiple items and an item on your order is not in stock we will notify you via e-mail that your order is on hold. We get multiple deliveries every week from our suppliers so we will do our utmost to fulfill your order within 5 working days if there is an out of stock item on your order.
Please note we send small items by royal mail postal services. Larger items are sent out by carrier; (either Fed Ex or Interlink) for insurance purposes a signature will be required on receipt of your delivery, however you can e-mail giving authority for the item to be left at your risk to solutions@thefiresideshop.co.uk
The carriage cost shown is for delivery in the UK mainland area only. Delivery for Highlands and Islands is calculated at the checkout stage on a post code basis.
We try to send orders out as quickly as we can, if for any reason we have any problem with your order we will contact you via e-mail.If you need to enquire about any aspect of your order please either e-mail solutions@thefiresideshop.co.uk or ring the shop on 01913017417 (we are open Mon -Sat 7.30-5.45)
We can deliver to any address (eg work etc). It is possible to specify the day you require delivery if necessary; simply contact us if you wish to arrange this.
In the interest of the environment we aim to use recycled packaging whenever possible, so please excuse us if sometimes the description on the box/wrapper looks strange or the inner packing is old newspaper! Rest assured it will always be packed with extreme care.
