Featured Products

10 February 2010 - Testimonial

Thanks for the prompt reply Having inspected the bunker, the penny has dropped, and it is our fault. The channels are not locked together properly. My apologies, in our haste to build it we have not taken the time to fully understand the instructions. The fix we made has done the job and we are still happy with the product. Sorry for the inconvenience, and I'm impressed with your customer care.

17 September 2009 - testimonial

Thank you for the very fast delivery of my order which was placed on Tuesday evening...(it's only Thursday!!)...I am so happy with my purchase and will definitely order from you again!! I will pass on your details as I know friends are going to ask where I got my fireside accessories! Thanks again and Kind Regards, Louise

31 July 2009 - Testimonial

Thank you for finding us a grate/fret to fit our fireplace - It arrived today and fits perfectly - I would recommend anyone who is not sure of the size they require to send you a template of their fireplace to get your advice. Thank you also for your excellent customer service.

28 March 2009 - Testimonial

Very impressed with your excellent service and prompt delivery: I didn't think one could travel so fast from Gosforth to Norwich!! If all businesses in this country were run like yours, we would be the envy of the world!

28 March 2009 - Testimonial

Thank you so much for my beautiful fender which arrived today and looks perfect. The workmanship is excellent and I will send you a photograph when the fireplace is finished in a few weeks time.

28 March 2009 - Testimonial

Thank you for you very prompt service. I could not believe my eyes when a heavy coal bunker arrived on my doorstep on the second working day. After having been ordered on Sunday too! Well done!

13 March 2009 - Testimonial

Hello,just want to say thankyou so much for your prompt service.I ordered the grate yesterday(10th March)and it arrived at 8.45am today.Incredible service.My husband is lighting the fire as I email!!Well done the Geordies.

13 March 2009 - Testimonial

We are delighted with the fender recently delivered to us in Sidmouth and thought you might like to see for yourselves how good it looks with the new woodburner!

12 March 2009 - Testimonial

Ref. 012260-8214. I am very impressed with the prompt delivery of the Baxi ash pans which I ordered on Wednesday, they were delivered on Thursday. I could not have wished for better service.

12 March 2009 - testimonial

I received my firebasket and ashpan yesterday, and I am today sitting in front of a roaring fire. Splendid service from The Fireside Shop, and I will certainly be recommending you to all my firends who have admired by toasty warm fire! Thank you so very much.
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