This tool is designed to help keep your hands clean and unburnt when cleaning out your fire. Some ash pans have a handle at the front which it will hook onto, where as others have holes to accomodate the 'pins' on the lifting tool.
This product comes with The Fireside Shop no quibble guarantee, if for any reason you are not happy with your purchase you are welcome to return it, (terms and conditions apply) if you have any questions regarding this product or require any further information please contact the shop.